Keep UKG WFM Working for You After Go-Live
Going live with UKG Workforce Management is not the finish line; it is where the real work starts. Once the system is in production, your team still has to keep it stable, support managers, clean up issues, and adapt the setup as the business changes.
PredictiveHR’s UKG WFM Premier Services Packages give you ongoing UKG WFM support so you can stabilize the system, improve workflows, and get more value from your investment without overloading internal teams.
Turn a Live System Into a High-Performing System
Many organizations reach a point where UKG WFM is live, but not working as well as it should. Supervisors are inconsistent in how they use it, reporting is not trusted, security roles are messy, and your internal admins are stretched thin.
Our Premier Services Packages are built to close those gaps. You get a recurring, structured engagement with UKG experts who know what usually goes wrong after go-live and how to get things back on track. We focus on practical changes that make daily work easier and data more reliable.
With ongoing UKG WFM support from PredictiveHR, you can:
- Improve system stability and performance
- Clean up workflows, security, and processes
- Strengthen reporting and data integrity
- Support annual initiatives and organizational changes
- Free up internal teams to focus on strategic work
What You Get with UKG WFM Premier Services Packages
Premier Services Packages are recurring, post-go-live consulting and managed services engagements for organizations already using UKG Workforce Management. Instead of scrambling every time a new issue appears, you have a partner that understands your environment and helps you plan ahead.
Your monthly allotment of support can be used for activities such as configuration review and optimization, process cleanup, and strategic planning for future-state improvements. We help evaluate and refine security roles, workflows, and approvals so that access is appropriate and processes are consistent across the organization.
Reporting and analytics support are part of the engagement as well. We review key reports and dashboards, validate data, and help align what you see in the system with what leaders need to run the business. Where data integrity issues exist, we help identify and address them before they create downstream problems.
As your company changes, we can support business structure updates, integration changes, and events like mergers and acquisitions that affect how UKG WFM is configured and used. For organizations that use TeleStaff, we can include TeleStaff-related support as part of a broader WFM optimization strategy.
Who Premier Services Packages Are Right For
Our UKG WFM Premier Services Packages are designed for organizations that are already live on UKG Workforce Management and know the system could be doing more for them. If you are struggling with post-go-live clean-up, competing priorities, or limited internal capacity, this model is built for you.
Clients who benefit most are typically trying to optimize workflows and reporting, dealing with turnover and lost configuration knowledge, or looking for a more proactive approach to UKG WFM support. We also work with teams that are not sure what to prioritize next and want guidance on where their time and resources will have the most impact.
Why Partner with PredictiveHR
PredictiveHR focuses on the full UKG lifecycle, so we understand how UKG WFM behaves after go-live and where organizations usually get stuck. Our role is not just to answer questions, but to help you make better decisions about your configuration, processes, and long-term roadmap.
You get access to experienced UKG Workforce Management specialists, a consistent point of contact, and a structured way to keep improving your environment month after month. We bring practical recommendations grounded in how HR, time and labor, and workforce management actually operate, so your system supports the business instead of slowing it down.
Unlock Expert UKG WFM Support For Your Team Today
Partner with PredictiveHR to streamline your workforce management, reduce downtime, and get more value from your configuration with our dedicated UKG WFM support. If you are ready to explore the right service package for your organization, contact us and we will walk you through next steps.