UKG Managed Services Built for Mid-Market Organizations
Your UKG system went live. Now the real work begins.
PredictiveHR provides ongoing UKG managed services for mid-market companies with 200 to 5,000 employees, covering system administration, payroll outsourcing, HR outsourcing, staff augmentation, and data integrity support. We become your dedicated UKG team so your internal HR staff can focus on people, not platform maintenance.
What Are UKG Managed Services?
UKG managed services is an ongoing support model where a certified consulting partner handles the day-to-day administration, optimization, and operation of your UKG Pro, UKG Pro WFM, or UKG Ready system, either fully or alongside your internal team.
For mid-market organizations, this typically means:
- A dedicated UKG-certified consultant assigned to your account
- Ongoing system configuration, updates, and troubleshooting
- Payroll processing support or full payroll outsourcing
- HR administration support including onboarding, offboarding, and compliance
- Regular system health checks and optimization reviews
- Data integrity monitoring to keep your UKG data clean and reportable
PredictiveHR’s managed services are structured as flexible monthly engagements – not one-size-fits-all contracts. You get the coverage you need, at a cost that fits a mid-market budget.
Who This Is For
UKG managed services from PredictiveHR are the right fit if your organization:
- Has 200 to 5,000 employees running UKG Pro, UKG Pro WFM, or UKG Ready
- Went live on UKG but isn’t fully utilizing the platform
- Lost a key UKG administrator or payroll manager and needs immediate coverage
- Is growing through acquisition and needs scalable UKG support
- Has a lean HR team that can’t keep up with system administration alongside strategic work
- Wants to outsource payroll processing without switching platforms
- Has data quality issues affecting reporting and compliance
If any of these describe your situation, PredictiveHR can step in within days – not months.
Our UKG Managed Services
UKG System Administration
Your dedicated PredictiveHR consultant manages the day-to-day operation of your UKG environment – configuration changes, workflow updates, security role management, new hire setup, and system troubleshooting. We handle the platform so your HR team handles your people.
UKG Payroll Outsourcing
Our certified payroll practitioners manage your full payroll cycle in UKG Pro – processing, auditing, tax compliance, year-end support, and regulatory updates. We run payroll accurately and on time, every cycle, with full documentation and audit trails. This is not a BPO handoff – your data stays in UKG and your team stays informed.
HR Outsourcing
We provide ongoing HR administration support within your UKG environment – onboarding and offboarding workflows, policy management, employee relations support, benefits administration coordination, and compliance monitoring. Our team works as an extension of yours, not a replacement.
Staff Augmentation
Need a certified UKG consultant embedded in your team for a specific project or period? PredictiveHR’s staff augmentation service places experienced UKG professionals directly into your organization – on-site or remote – to cover gaps, accelerate projects, or support a system transition.
UKG Data Integrity Management
This is where PredictiveHR separates from every other UKG managed services provider. Our patented Data Integrity Engine continuously monitors, normalizes, and audits your UKG data – catching errors before they hit payroll, reports, or compliance filings. No other UKG consulting firm offers a proprietary data integrity layer as part of managed services.
UKG System Optimization and Health Checks
Every quarter, your PredictiveHR consultant conducts a structured UKG health check – reviewing system configuration, underutilized features, security roles, integration performance, and reporting accuracy. You get a written findings report and a prioritized action plan, not just a verbal update.
New Release Advisory
UKG releases platform updates regularly. We review every release for your specific configuration, flag changes that affect your workflows, and implement updates on your behalf – so you’re never caught off guard by a system change.
The PredictiveHR Difference for Mid-Market
You Get a Dedicated Consultant, Not a Support Queue
Every PredictiveHR managed services client is assigned a named, certified UKG consultant who knows your configuration, your team, and your business. You’re not submitting tickets into a shared inbox.
We Cover Both UKG and Paylocity
If your organization runs both platforms – or is considering a transition – PredictiveHR is the only major managed services provider with certified expertise in both UKG and Paylocity. Ascend is UKG-only. We’re not.
Proprietary Data Integrity You Won’t Find Anywhere Else
Our patented Data Integrity Engine is built into every managed services engagement. It’s not an add-on – it’s how we ensure your UKG data is clean, consistent, and compliant from day one.
Mid-Market Pricing, Enterprise-Grade Expertise
Our managed services are structured for organizations that need expert-level UKG support without enterprise-level consulting fees. Flexible monthly engagements with transparent, predictable pricing.
We Scale with You
Whether you’re at 300 employees today or growing to 3,000 through acquisition, PredictiveHR’s managed services scale with your organization. We’ve supported companies through mergers, rapid growth, and platform transitions without missing a payroll cycle.
What’s Included Month to Month
Service
What We Handle
System Administration
Configuration, workflows, security roles, troubleshooting
Payroll Support
Processing, auditing, tax compliance, year-end
HR Administration
Onboarding, offboarding, compliance, policy management
Data Integrity
Ongoing monitoring, normalization, error detection
Health Check
Quarterly system review with written findings report
Release Management
Review, impact assessment, implementation of UKG updates
Staff Augmentation
On-demand certified UKG consultant placement
Industries We Serve
PredictiveHR provides UKG managed services to mid-market organizations across:
- Healthcare and senior living
- Manufacturing and distribution
- Retail and hospitality
- Financial services and insurance
- Professional services and staffing
- Nonprofit and government contractors
- Technology and SaaS companies
Frequently Asked Questions
What Is the Difference Between UKG Managed Services and UKG Support?
UKG’s built-in support is reactive – you submit a case when something breaks and wait for a response. UKG managed services from PredictiveHR is proactive – a dedicated consultant monitors your system, handles administration, and prevents issues before they affect your team.
How Quickly Can PredictiveHR Start Managing Our UKG System?
In most cases, PredictiveHR can begin managed services within 5 to 10 business days of contract signing. For urgent situations – such as a departed UKG administrator or a payroll deadline – we can mobilize faster. Contact us to discuss your timeline.
Do We Need to Complete UKG Implementation Before Managed Services?
No. PredictiveHR works with organizations at any stage of their UKG journey – post-implementation, mid-implementation, or even pre-implementation planning. If you went live on UKG and feel like you’re not getting full value, that’s exactly the situation our managed services are designed for.
How Much Do UKG Managed Services Cost for a Mid-Market Company?
Pricing depends on organization size, the number of UKG modules in use, and the scope of services required. PredictiveHR structures managed services as flexible monthly engagements – typically ranging from $3,000 to $15,000 per month for mid-market organizations. We provide a detailed, fixed-fee proposal after an initial assessment call.
Can PredictiveHR Take Over a UKG System That Was Poorly Implemented?
Yes. This is one of the most common reasons mid-market organizations come to us. We conduct a structured system health check to document what was configured correctly, what needs to be fixed, and what’s missing entirely – then build a remediation plan alongside ongoing managed services.
What Happens If Our UKG Needs Grow Faster Than Expected?
Our managed services engagements are designed to scale. If your organization grows through hiring or acquisition, we adjust your service scope accordingly – no need to re-contract or find a new vendor.
Does PredictiveHR Offer Managed Services for UKG Pro and Ready?
Yes. We support UKG Pro, UKG Pro WFM, and UKG Ready under the same managed services model. If your organization uses multiple UKG products, we cover the full stack.
Ready to Get More From Your UKG Investment?
PredictiveHR offers a free UKG system assessment for mid-market organizations evaluating managed services. In 30 minutes, we’ll review your current UKG environment, identify your biggest gaps, and give you an honest recommendation – whether that’s full managed services, partial support, or something in between.
Transform Your UKG Investment Into Measurable Results
Leverage our expertise to streamline your HR technology and get more value from your UKG platform with our UKG managed services for mid-market companies. If you are ready to see what PredictiveHR can do for your organization, contact us to discuss your goals and next steps.